28-04-2016

Metso open new valve service center in Poland in operation

Metso has opened a new service center specialized in process valve and field equipment solutions in Poland. The center has a key role in supporting pulp and paper, refinery and petrochemical industry customers with daily services, shutdowns and long-term maintenance programs. This investment enables Metso to continue strengthening its unique flow control service model to support its customers' businesses.
 
Metso is responding to the growing demand for local valve expertise close to its customers by opening a service center in the city of Torun in northern Poland. Services are provided for Metso and third-party field devices, including valves, actuators and smart devices. In addition, the new center provides spare parts as well as a wide range of field support and diagnostic services.
 
"We continuously improve our service capability, knowledge and scope of offering to help our customers achieve outstanding long-term process performance with high reliability and safety. Our flow control service network is very unique and enables excellent service levels for our customers globally," says Timo Hänninen, Vice President, Services business line, Metso's Flow Control.
 
The center is ideally located close to pulp and paper, refinery and petrochemicals customers in the Central and Eastern European region. The facility houses a valve service center, office premises and warehouse to keep an inventory of the most commonly required valve package components needed for emergency and scheduled repair and maintenance services. The modern service center accommodates professional personnel who are factory certified to ensure the highest quality of work. This guarantees the capability to service a large number of valves that meet customers' high-volume, fast-turnaround repair and maintenance needs during scheduled plant shutdowns.