13-05-2013

Emerson Process Management opens flow calibration and service center for Southeast Asia

Emerson Process Management announced the opening of its Southeast Asia Flow Calibration and Service Center in Singapore. Representing an investment of over $1 million US, this new ISO17025-compliant center serves customers throughout Southeast Asia with the first in-region internationally-traceable calibration facility.

This new facility is situated within the existing Emerson Process Management Southeast Asia Service Center in Singapore which opened in 2008. Service engineers operating out of the facility will provide calibration, repair and analysis services for Emerson’s Micro Motion® and Rosemount® flowmeters. This expands the Southeast Asia Service Center’s capability that already includes valve and instrument repair, and service teams that provide onsite support and training.

“The opening of Emerson’s Southeast Asia Flow Calibration and Service Center further complements Emerson’s flow service footprint in Asia, which also includes service centers in Nanjing and Pudong, China,” commented Scott Anderson, Emerson’s president of Flow Lifecycle Care business at the opening in Singapore. “Our continuous drive to expand our Lifecycle Care capabilities demonstrates Emerson’s commitment in delivering much needed local and certified services. This is in-line with our direction of making Emerson a trusted partner who assists customers as they take on their toughest challenges.”

Previously, Southeast Asian customers faced limited options and high operational hurdles to validate flow device calibrations or provide required third party documentation associated with ISO9000 Quality or regulatory requirements. Flow meters often had to be physically removed from operation and shipped overseas for calibration, service or performance diagnostics, resulting in process shutdowns and delays.

The new, local service means minimal process downtime and substantially reduced costs coupled with the quality assurance that calibrations are done with an internationally-certified standard. The service center operates using an ISO17025 compliant quality management system and is committed to ongoing process improvements to ensure superior measurement quality.  Metrological traceability and certification processes ensure reliable measurements in laboratories and facilities around the world. Micro Motion has certified the calibration equipment’s Calibration and Measurement Capability (CMC) with an uncertainty of 0.03%.  This CMC reflects the traceability, technical competence and capability of the calibration equipment available at the new Emerson facility.

In addition to Emerson’s flowmeter calibration, the Southeast Asia Flow Calibration and Service Center offers a broad range of services including flowmeter diagnostics and evaluations, witness inspection services and documentation to establish the quality of calibration, testing and meter repair.

Future plans for the service center include obtaining ISO17025 accreditation and expanding calibration and service capabilities for vortex and magnetic flowmeters.